Welcome to Big-O. By choosing the digital transformation cloud service solutions (collectively referred to as "Big-O Solutions") provided by Big-O Information Intelligence Corp. (大鷗摩飛智能有限公司, hereinafter referred to as "the Company"), you acknowledge that these Terms and Conditions constitute the fundamental principles governing the use of this service and are of critical importance to your rights and obligations. Please read the following Terms and Conditions carefully.
The following terms apply to the AI Sustainable Smart E-commerce Platform:
By clicking buttons such as "Start Free Trial," "Start Subscription," or "Upgrade to Annual Plan" on this website, the user is deemed to have:
If the user does not agree to any part of these Terms and Conditions, please do not use this service.
The Company provides services related to the intelligent sustainable e-commerce platform, including but not limited to:
The Company may adjust or add features based on operational needs and will announce such changes accordingly.
The user shall:
The Company shall not be liable for any consequences resulting from the user's failure to properly manage their account, including unauthorized use by third parties.
This service is organized into two tracks — "Brand Website" and "E-Commerce" — each offering five tiers. Every plan may be paid monthly (cancel anytime) or annually (12-month commitment at a discounted monthly rate). Plan fees are as follows:
For e-commerce plans, once monthly orders exceed the quota included in the plan, a system traffic fee is charged on the excess at the rate listed above, settled at month end.
Selected entry-level plans offer a free trial; see Article 5, "Free Trial Terms".
The free trial applies only to the two entry plans — "Essential" (Brand Website) and "Commerce Lite" (E-Commerce order-taking). In the free-experience initial questionnaire, the user chooses to try the "Brand Website" or "E-Commerce order-taking" track, which activates the corresponding entry plan with a 7-day trial. The terms of use are as follows:
The user agrees that:
Upon subscribing to an annual plan, a 12-month contract commences immediately. Self-cancellation through the back-end is not permitted during the contract period; termination requires contacting customer service.
Penalty Fee = (Monthly Original Price - Annual Contract Discounted Price) x Remaining Months
This method represents the return of the price discount obtained by the user and is non-punitive, consistent with legal principles and fairness.
Example (illustrative): an entry-plan annual contract terminated early in the 3rd month
The Company may terminate the annual plan only after collecting the penalty fee.
The Company commits to providing:
The user shall not use this service to:
In the event of a violation, the Company may issue a warning, restrict features, suspend the account, or terminate the service.
All platform code, interfaces, text, images, designs, features, and associated copyrights are the property of the Company. Users may only use them within the scope of authorization and shall not reproduce, distribute, reverse engineer, or resell them.
To the extent permitted by law, the Company shall not be liable for damages in the following circumstances:
The services provided by this platform consist of website system usage rights, related functional services, and instructional resources to assist members in independently building, managing, and updating website content.
The platform does not include website content creation, listing, or management services on behalf of the member, unless otherwise explicitly agreed upon and subject to separate charges.
As website content must be provided and operated by the member, the member's non-use or delayed use of platform features does not affect the provision of services or the calculation of fees.
The Company may amend these Terms and Conditions and will announce such changes accordingly. Significant amendments will be communicated to users in advance. Continued use of the service after amendments constitutes acceptance of the updated terms.
The interpretation and application of these Terms and Conditions shall be governed by the laws of the Republic of China (Taiwan). Both parties agree that the Taipei District Court of Taiwan shall be the court of first instance for any disputes arising from these Terms and Conditions or this service.
You agree that electronic documents shall serve as a valid form of expression. Electronic documents exchanged pursuant to these Terms and Conditions shall have the same legal effect as written documents. Please note that by registering as a member of the Company, you are deemed to have fully understood, read, and agreed to the Terms and Conditions of all service plans offered by the Company, and you undertake to comply with all provisions of these Terms and Conditions.
You may review the latest versions of all service plan terms on the Big-O official website at any time. When versions are updated, notice will be posted on the Company's official website. If you have any questions about Big-O's services or any of the Terms and Conditions, please be sure to contact us and provide your information so that we may explain or assist you in terminating your account. However, if no objection is raised within 14 days from the date of version update, you shall be deemed to have accepted the updated version.
For plan cancellation, payment assistance, technical issues, or business inquiries, please contact: